Manage Elections with SBS’ flagship DirectVote election service, to ensure secure, accurate and reliable voting results. SBS will manage your election from ballot design through reporting. We tailor the election to your specific needs, using a paper ballot, web-based or hybrid format. Our meticulous control features underlie our commitment to security and confidentiality.
What makes DirectVote® the best election service product in the business?
Our Customer Service Team:
The DirectVote Client Service team is committed to addressing the specific needs of your organization. We do not offer “cookie cutter” solutions because we understand that each organization is unique and deserves a customized plan. From initial project development to delivery of final results, your personal Client Service Specialist will be your one-stop shop to guide you through your election.
Our Facility:
SBS’ new 20,000 square foot facility, conveniently located just 20 minutes west of the Minneapolis/St. Paul airport, is designed for efficiency, security and client hospitality. Our passcard-secured production center, complete with a humidity-controlled vault, is ideal for printing, mailing, scanning and ballot storage. Our comfortable and spacious conference rooms are ideal for hosting election committee meetings.
Our Commitment to Security:
SBS’ commitment to the security of our clients’ valuable data is evident not only in our electronic-security enhanced facility, complete with motion sensors and fire detectors, but in the comprehensive security features built into our world-class enterprise datacenter. Our security features include:
- Secured and managed infrastructure by highly trained and certified engineers
- VeriSign industry leading encryption
- Ongoing vulnerability assessments
- 24/7 monitoring and response
- Third party audits
- Microsoft, Cisco and IBM Hosting Partners
- 2 Diesel back-up generators
- SAS70 Type I and Type II auto completed
- Design and customization of forms to clients’ specifications
- Field tested reliable, hardened software
- Disaster recovery plan
Our User-Friendly Process:
SBS understands that the more foolproof and easy to use the voting process, the more likely your members are to cast their vote. Whether it is a paper ballot, web-based ballot or hybrid system, we will work with your staff to create the voting system that will work best for your members. We help manage elections for directors, trustees and officers, as well as merger elections and referendum votes for governance changes. In all cases, your members will appreciate DirectVote® – with .Net Web voting software – for its simplicity. We boast a 99.999% uptime guarantee, allowing your members to vote at their convenience. In addition, SBS provides a Disability Accessible web ballot (ADA Section 508 – all levels), so that all of your members will be able to cast their vote regardless of any disability. You will benefit from increased voter participation, detailed reports and cost efficiency. See what our users have to say about DirectVote®.
SBS Success Story
“Since 2004, our voters have increasingly opted to cast their ballots electronically instead of using paper. And voter returns are higher than ever.”
Al Companio, Director, American Library Association
