At SBS, security plays an essential role in all of our voting systems. With various security features, you can trust that your voting data is in good hands.
At SBS, we want you to understand every aspect of our security when you count on our election solutions. We’re often asked a few key questions when organizations come to us for voting solutions. Our experience with election security helps us understand the primary responsibilities in this area and how we, as providers, must meet these demands.
It’s imperative you know what happens to member data once it’s out of your hands. Ask your partner to demonstrate how your database will be fully protected against loss, intrusions and breaches of confidentiality. Ask for a description of the physical location where data will be stored and how the location is protected by firewalls, hard passcode policies, active monitoring processes, encryption and limited access by credentialed experts. Each step in this protection process should be documented to allow for accountability and tracing history. SBS systems employ Transport Layer Security (TLS) encryption to secure traffic between client election systems and voters’ computing devices. These are the same encryption techniques utilized by U.S. financial and banking institutions. TLS encryption prevents any content alteration or eavesdropping when data is delivered over the internet, so the data you receive from voters always matches what they submitted on their end.
When a vendor manages an election project for you, the member and voting data is usually out of your hands until results are delivered. Be sure to ask the vendor to trace the paths your data will take – where it will reside, who will have access to it and what will be done to protect it at each step. This is a 24/7/365 process that is best handled by experts within an Enterprise Data Center operation. A qualified data center can provide physical security from monitoring who is on the premises to hardware and network security. They can also manage a wide array of important operational details including reliable power sources, climate control, connectivity and redundancy systems with both active and passive monitoring processes.
SBS relies on Azure infrastructure to build a secure environment for every solution. This established database provider is in-tune with industry-best security practices, like next-generation firewalls and data encryption. We also offer continuous monitoring of our database to ensure all elections are running securely.
When working with third-party vendors, you should be assured there are checks and balances that guarantee the integrity and accuracy of all final and certified results. Look for procedures, chain-of-custody and accountability policies that ensure accurate results while providing defensibility in the event of any questions after the project. Policies and procedures should include check-ins, daily counts (or delivered counts) and locked vaults for storing the documents with limited access by credentialed staff.
It’s crucial that the entire flow of data is tested and proven accurate. Any partner should be able to demonstrate their accuracy rates at points before, during and after the counting is done.
SBS employs staff solely dedicated to measuring and improving the accuracy of our voting processes. Always inquire about a vendor’s quality assurance staff and ask how you can reach them during the election process. When your election is complete, you’ll receive official verification from our team assuring the accuracy of your results.
At SBS, security is important to us. We offer complete transparency surrounding our security processes so you know your election data is safe. With our secure online voting platform, you give every member a voice and verify the accuracy of your results. While you can trust our security processes to protect your data, you can also enjoy many customizable features and service options for your next election.
Contact us for more information on SBS security processes.