Testimonials

Hear from our happy customers

As always, it is an absolute pleasure to work with SBS. You folks are responsive no matter if the need is weekday or weekend. Your staff is professional, patient and quick to adjust whatever needs adjusting. It’s so nice to work with an organization that has stable staff, great processes and goes the extra mile when needed. Thank you again for another successful year!
Kristi, Mitch, and their colleagues at SBS have provided exceptional service on several voting projects for our HOA. SBS has a well-designed system and organization for interfacing and executing voting projects.
The process this year worked much better than in years past. We were able to streamline the setup by beginning with a previous vote and making modest changes. Having the ability to download the list of voters kept the process on track.
Thank you to the team for your efforts to work with printers and mail services to get the AMIS out the door on time! We threw a few curveballs at you this time around and we truly appreciate the flexibility and willingness to get it all completed on time.
The staff was excellent to work with throughout the whole process. The integration with NISC/SmartHub was seamless. We experienced only a few minor issues (which ended up being on our member’s side) but your staff was very responsive and knowledgeable. Overall, a smooth experience.
SBS did a wonderful job managing our election this year, resulting in record voter turnout. I have nothing but good things to say about your staff and the overall process. Thanks so much!

I have nothing but high praise for the team at SBS that I worked with on IISE's 2024 Leadership Election. I wish everything in my work days went as smoothly!

It is a pleasure to work with a company that listens to their client and strives to meet or exceed the client's expectations. The SBS team made the electronic voting portion of my job during this election much easier, especially with a population that has a "paper" ballot obsession of less than 5% of the total eligible members (which is where the majority of my time was spent). We had 2,002 ballots cast electronically this year versus 1,105 ballots cast electronically in 2024! To me that is a "win for the Association and a win for our members", and I believe it is due to the fact it is very easy to vote with your product and support assistance.
I've worked with both Sean and Kim now for the last several years and they are wonderful people to work with. The process is very streamlined and easy to complete.
SBS put on another great and smooth election process for KCPERS. We appreciate everyone's hard work and dedication to making it a success.
We were pleased to work with SBS on our mail-in ballot election and look forward to future years of partnership.
First year after switching from a different vendor and everyone was very impressed. We will be working with you again next year.
I can't say enough good things about my experience with Survey & Ballot Systems. The customer service, timeliness and excellent work are greatly appreciated. Thanks for making my job easier!

Kristi was absolutely AWESOME from start to finish! Thank you for making the transition so seamless. We plan to use SBS going forward!!!!

Very easy to work with and responds in a timely manner to questions. Will use them again in the future.
The SBS team is a great group to work with and they genuinely will go the extra mile to support the election efforts. They are flexible, supportive, and adaptive!
Zareen is the BEST! She responds quickly. She is very knowledgeable and helpful. We gave her our information very late, she constantly sent us reminders, followed up with us and she made it happen in a short period of time. THANK YOU ZAREEN!
Kristi was fantastic to work with and was always very responsive to any questions I had along the way. Nothing was too much trouble for her. I'm looking forward to working with her again in our upcoming Board election vote starting in early March.
I have really enjoyed working with SBS staff these past few years. Their professionalism, knowledge and guidance is something that I really appreciate. So thankful they notice the small stuff.
We have used SBS for 10 years now. The experience continues to be great and 2024 was no different. As long as there are no major price increases I expect we will continue to use SBS.
We switched to SBS this year. Your team exceeded our expectations. Everyone was nice, professional, and didn’t make us feel like we were just another co-op. Our election is very important, and your team did an outstanding job every step of the way. Thanks!
I have always enjoyed working with the SBS team! This year we asked for an additional request of rank voting. SBS provided direction on the best way to do this since this is a first for our organization. Every member of the SBS team was responsive, supportive, professional and knowledgeable. I appreciate the support I received especially when I had a moment of panic...all on my end and nothing to do with the service provided by SBS. Thank you again for another successful partnership.
Your team is fantastic to work with. They make the tedious task of annual elections so simple and easy! I appreciate the personal touches and constant communications. Great job!
I have used Survey & Ballot Systems for several years and could not be more pleased. Everyone I have ever worked with has been friendly, helpful, and goes above and beyond to ensure our ballots are set up perfectly. I highly recommend Survey & Ballot to other looking for an online ballot system.
Amazing team. Extremely helpful, quick responsiveness and very helpful.
This process was so much easier than what we'd been doing previously. It helped take a ton of work load off of me now that I am a department of one. I appreciate the efforts of your team.
The team was great to work with! Thank you for making it an enjoyable, and very simple experience.
A great experience this year again! Looking forward to next year!

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