Membership Surveys


Surveys are among the best ways to find out where your organization’s membership stands on issues. With the proper online survey administration services, you can quickly and cost-effectively obtain accurate results from target audiences. These survey findings give you the information needed to make well-informed decisions about organizational elections, initiatives and goals.

What goes into a good survey? Custom design, ease of use, clear results and overall cost-effectiveness are all great factors to focus on, and you get all these and more when you work with Survey & Ballot Systems (SBS) on membership surveys.

Here is how you can benefit from SBS’s online survey management services:

Proper survey design services: SBS ensures your surveys are tailored specifically for your members. You will get properly designed and ordered questions, whether multiple choice, yes/no or write-in. Your survey takers will have the clearest possible information in front of them so you get the response rates you need for an accurate sample.

Paper, online and hybrid survey options: Surveys have moved online in recent years for greater speed and convenience in data gathering. However, paper survey management systems are still a popular option because they are immune to web-based threats. Whether digital, paper or hybrid, SBS gives you a completely built and hosted survey solution.

A survey for any situation: Many people think of consumer surveys or polls when they hear the word "survey." We offer assistance with a broader range of options, including surveys about benefits, compensation, needs assessment, employee satisfaction, customer support and products. All these specialty surveys are available in online, paper and hybrid formats.

Co-op Assessment for Resident Engagement (CARE) Survey: When an election goes uncontested, it can feel like a missed opportunity to connect with your members. Bridge that participation gap with the CARE Survey. Gather tailored feedback from members through a 16-question survey, including two custom questions. SBS manages the entire process, from design to distribution, ensuring a seamless experience. Plus, industry benchmarking helps you set goals and stay ahead. Maximize engagement, save time, and receive dedicated support throughout.

Testimonials

"SBS was incredibly professional, and highlighted exactly how real-time voting could work for our situation. Real-time voting enables our Board of Directors to cast their votes in a matter of seconds, with results instantly tabulated, as well as being able to adjust rounds of voting on the fly with runoffs. After the vote, our board couldn't believe - this is an incredible improvement, we should've done this years ago."

- Adam Brooks, Association of Professional Flight Attendants

Find The Right Voting Solution For Your Organization

Real-Time Voting

BEST FOR:

  • Industry Associations
  • HOA & POA
  • Clubs
  • Churches and Religious Groups
  • Fraternities and Sororities
  • Educational Institutions

Why: Live voting, quorum tracking, and instant results are most valuable in formal meetings and governance-heavy environments.

Fully Managed

BEST FOR:

  • Associations
  • Cooperatives
  • Credit Unions
  • Farm Credit Associations
  • Mutual Insurance Companies
  • Pension Funds
  • Unions

Why: These groups often have higher complexity, higher stakes, or regulatory sensitivity and benefit from white-glove support.

Online Voting Tools

BEST FOR:

Why:These are your most flexible, scalable solutions and work across every industry we serve.

Onsite Voting

BEST FOR:

  • Cooperatives
  • Farm Credit Associations 
  • Nonprofits
  • Unions

Why: Especially well-suited for organizations whose bylaws or regulations require voting to take place in person or at a meeting.

Drive-Thru Voting

BEST FOR:

  • Cooperatives 
  • Unions

Why: Drive-thru voting allows organizations that require in-person voting to maintain compliance while offering the convenience of electronic ballots, faster participation, and quicker, more accurate results.

Paper Ballots

BEST FOR:

  • Cooperatives
  • Government
  • Mutual Insurance Companies
  • Unions
  • Nonprofits

Why: These groups often have voter populations that prefer or require traditional voting methods.

Hybrid Elections

BEST FOR:

  • Associations
  • Clubs
  • Cooperatives
  • Credit Unions
  • Unions

Why:  Hybrid elections balance accessibility and tradition - ideal for organizations with diverse member preferences.

Do-It-Yourself Elections

BEST FOR:

  • HOA & POA
  • Country Clubs
  • Sports Clubs and Leagues
  • Industry Associations
  • Unions

Why: Smaller teams or less complex elections benefit from speed, control, and lower cost.

Nominations

BEST FOR:

  • Associations
  • Cooperatives
  • Credit Unions
  • Unions

Why: Structured leadership pipelines and governance cycles make nominations especially important in these markets. All member-based organizations can benefit from digital nomination tools.

Petition Collection

BEST FOR:

  • Mutual Insurance Companies
  • Credit Unions
  • Pension Funds 
  • Cooperatives
  • Government
  • HOA & POA

Why: Petition workflows are common in rule changes, member initiatives, and labor-related processes.

Surveys

BEST FOR:

Why: Feedback, engagement, and benchmarking are universally relevant.

Tools for Bosting Election Turnout

At Survey & Ballot Systems (SBS), we’ll collaborate with you to discover your priorities and determine which of our solutions align with your election goals. We also offer several additional election services to reduce your administrative load, increase voter participation, and improve member satisfaction. Here are the services we offer:

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Election Analytics

Election analytics turn your data into actionable insights, helping you analyze member behavior and improve participation.

Explore Election Analytics Features
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One-Click Voting Links

Expand participation with one-click voting links. When you opt for this service, we’ll send one-click voting links to your voters’ emails that takes them directly to their ballot — no username or password setup needed.

Inside One-Click Voting Links
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QR Codes

Incorporating QR codes on election resources, like fliers, posters, and mail-in ballots, can direct members straight to your voting webpage or directly into their ballot.

Harness the Impact of QR Codes
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Single Sign-On

Single sign-on (SSO) significantly simplifies online voting by allowing members to log in through your website’s member-only portal using their existing credentials. Once logged in, voters are directed to the election website and their ballot — no need for new usernames or passwords.

Simplify with Single Sign-On
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Voting Participation Reminders

SBS offers targeted voter reminders through postal mail, iCalendar alerts, automated texts, and email notifications. Ideal for member organizations with a diverse voter pool, these voting reminders are a proven way to increase participation in elections.

Enhance Voter Engagement

Connecting Organizations & Members


With paper, online, phone, and hybrid options available, SBS will help you get the answers that you need. As one of the most trusted names in the member surveying industry, SBS can work with your valuable database, moving quickly and becoming a resource to your team.

SBS Survey-Types Include:

Other Voting Services

  • Fully Managed Elections: Electronic Voting System
  • DIY Voting Software: Self-service Online Election Software
  • Real-time Voting Software: Virtual Meeting Voting App

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